Delivery:
Minimum purchase of SGD $250 to qualify for a free delivery. For orders below $250, delivery fee of $50 applies.
All prices are inclusive of GST.
All deliveries within 5 working days between 9am to 6pm excluding public holidays and weekends.
Orders may experience longer processing and delivery times during holidays.
Orders can’t be delivered to PO boxes, re-shippers or package-forwarding services.
All delivery addresses must be within Singapore.
Returns & Refunds:
Email us at sensatec1@sensatec.com.sg for returns and refund of your purchases.
Purchases can only be returned if there are product defects. We do not accept returns due to the buyer’s change of mind. Products returned must be unused and in the original packaging condition. Collection fees may apply. We do not offer exchanges.
Refunds include the total value of any returned items. Please note that delivery fees are not refundable.
The refund will be processed within 14 working days after our warehouse receives the returned item(s). Once your return has passed the quality check, your refund will be processed, and you will receive a confirmation email from us. Your refund will be credited back to the PayNow account that was used to make the purchase.